How to scan a page
Open the scan flow in PocketPages, align the page within the frame, and capture the specific pages you want to read. Keep the page well lit and steady for better extraction results.
Support hub
Need help with scanning, extraction, subscriptions, or account deletion? Start here.
Contact support
Support email: pocketpages@hotmail.com
When contacting support, include your PocketPages account email where relevant and describe the issue clearly. Do not send passwords, payment-card data, or Google authentication codes.
How to import an image
If you already have a page image on your device, use the import option in the scan flow to choose it from your gallery instead of capturing it live.
What to do when text extraction fails
Check whether the page is sharply focused, fully visible, and evenly lit. Dense layouts, decorative typography, damaged pages, or unusual page curvature can reduce accuracy.
How to retry a failed scan
Return to the scan flow, recapture the page or import a clearer image, and submit the page again. If the problem continues, contact support with a description of the issue rather than sending sensitive account data.
How to restore purchases
Use the restore or account refresh flow provided inside the app so PocketPages can re-check your Google Play subscription status through RevenueCat.
How to manage or cancel a subscription
Subscriptions are handled by Google Play. Use the Google Play subscriptions page to review, change, or cancel your plan.
Manage subscriptions in Google PlayHow to delete an account
Use the dedicated delete-account page for both in-app deletion guidance and the email request option that works without the app.
Open Delete Account